AAFES RECALL NO. 08-045
RELEASE DATE: 31 October 2008
SUBJECT: HAZARDOUS RECALL - PC Notebook Computer Batteries Recalled Due to Fire and Burn Hazard.SCOPE: WORLDWIDE The U.S. Consumer Product Safety Commission, in cooperation with the firms named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed.
Name of Product: Lithium-Ion Batteries used in Hewlett-Packard, Toshiba and Dell Notebook Computers
Units: About 35,000 batteries (an additional 65,000 batteries were sold worldwide)
Battery Cell Manufacturer: Sony Energy Devices Corporation, of Japan
Hazard: These lithium-ion batteries can overheat, posing a fire and burn hazard to consumers.
Incidents/Injuries: There have been 19 reports of the batteries overheating, including 17 reports of flames/fire (10 resulting in minor property damage). Two consumers experienced minor burns.
Description: The recalled batteries were included with, and sold separately for use in, the following notebook computer models:
Computer Manufacturer Units Notebook Model Battery Model Hewlett-Packard About 32,000 HP Pavilion: dv1000, dv8000 and zd8000
Compaq Presario: v2000 and v2400
HP Compaq: nc6110, nc6120, nc6140, nc6220, nc6230,
nx4800, nx4820, nx6110, nx6120, nx9600Recalled batteries will have a bar code
label starting with A0, L0, L1 or GCToshiba About 3,000 Satellite: A70/A75, P30/P5, M30X/M35X, M50/M55
Tecra: A3, A5, S2n/a Dell About 150 Latitude: 110L
Inspiron: 1100, 1150, 5100, 5150, 5160OU091 The battery model is located on the battery’s label.
Sold by: Computers with the recalled batteries were sold directly by Hewlett-Packard, Toshiba and Dell, through computer and electronics stores nationwide, and through various Web retailers for between $700 and $3000. The batteries were also sold separately for between $100 and $160. AAFES may have sold through Internet and some stores.
Hewlett-Packard – sold from December 2004 through June 2006
Toshiba – sold from April 2005 to October 2005
Dell – shipped between November 2004 and November 2005
Battery Cells Manufactured in: Japan
Remedy: Consumers should immediately remove the recalled battery from their notebook computer, and contact their computer manufacturer to determine if their battery is included in the recall and to request a free replacement battery. After removing the recalled battery from their notebook computer, consumers may use the AC adapter to power the computer until a replacement battery arrives. Consumers should only use batteries obtained from their computer manufacturer or an authorized reseller.
Consumer Contacts: For additional information, consumers should contact the manufacturer of their notebook computer:
- Hewlett-Packard Co. – http://www.hp.com/support/BatteryReplacement or call (800) 889-2031 between 7 a.m. and 7 p.m. CT Monday through Friday.
- Toshiba – http://www.bxinfo.toshiba.com or call (800) 457-7777 anytime.
- Dell – http://www.dellbatteryprogram.com or call toll-free (866) 342-0011 between 8 a.m. and 5 p.m. CT Monday through Friday.
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